Job Description

Housekeeping - Order Taker(

Job Number:

HOT0CAYY)

Work Locations

:Doubletree by Hilton - Surabaya, IndonesiaJalan Tunjungan No. 12SurabayaTBC

As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.



What will I be doing?

As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards:

  • Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met

  • Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders

  • Ensure vacant/ready rooms are available to the Front Office through coordination with th...

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