Job Description

Job Description

We are seeking a professional and friendly Housekeeping Order Taker to join our team in Riyadh, Saudi Arabia. As a crucial member of our hospitality staff, you will be responsible for efficiently managing housekeeping requests and ensuring guest satisfaction.

  • Answer and process housekeeping requests from guests via phone, in-person, or through the hotel management system
  • Coordinate with the housekeeping team to ensure timely fulfillment of guest requests
  • Maintain accurate records of all housekeeping orders and their status
  • Provide exceptional customer service by addressing guest inquiries and concerns promptly
  • Collaborate with other departments to resolve any issues related to housekeeping services
  • Monitor inventory of housekeeping supplies and report shortages to the appropriate personnel
  • Assist in training new team members on order-taking procedures and guest interaction protocols
  • Contribut...

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