Job Description
We are currently recruiting for multiple Housing Assistant roles on behalf of a local housing association based in Birmingham. This is an excellent opportunity for candidates with social housing experience who are looking to build or further develop their career within housing services.
As a Housing Assistant, you will play a key role in supporting the Housing Management team, acting as a first point of contact for tenants and ensuring a high-quality customer service experience.
The Role:
In this Housing Assistant position, you will manage a busy housing inbox and respond to a wide range of tenant-related queries. You will support tenancy and neighbourhood management activities while working closely with Housing Officers and other internal teams. This role offers hybrid working, combining office and home-based work.
Key Responsibilities of a Housing Assistant:
Manage and respond to enquiries via the housing inbox, phone and digital channels Pro...
As a Housing Assistant, you will play a key role in supporting the Housing Management team, acting as a first point of contact for tenants and ensuring a high-quality customer service experience.
The Role:
In this Housing Assistant position, you will manage a busy housing inbox and respond to a wide range of tenant-related queries. You will support tenancy and neighbourhood management activities while working closely with Housing Officers and other internal teams. This role offers hybrid working, combining office and home-based work.
Key Responsibilities of a Housing Assistant:
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