Housing Solutions Officer

3-Month Contract with a Local Authority

The role is designed to assist households living in temporary accommodation by resolving housing-related issues, providing advice, addressing property concerns, and helping residents transition into suitable private rented housing. This position is crucial in ensuring that residents receive the necessary support to find long-term housing solutions.

Responsibilities

• Provide clear, accurate housing advice to households in temporary accommodation.
• Support residents in finding long-term housing solutions and moving into private rented homes.
• Respond to a wide range of queries, complaints, and requests for help.
• Manage a caseload independently, ensuring timely updates and effective outcomes.
• Address anti-social behaviour (ASB) concerns by working with relevant partners.
• Identify barriers preventing move‑on and develop creative solutions to support residents.