Job Description

  • Job Description: Quality Assurance (QA) Analyst – Smart Home Community & Triage Support

Role Overview

The Quality Assurance (QA) Analyst will focus on ensuring the quality of technical guidance provided externally and will act as an integral feedback loop, leveraging developer community insights to proactively improve the product and triage processes. This role is key to detecting emerging issues, maintaining technical documentation accuracy, and strengthening Google's credibility within developer communities.

Roles: 3 T2, 4 T3 and 3 T4

Experience : 8+ yrs, 5+ and 2+ years of experience

Responsibilities

I. Community Engagement and Support

  • Continuous Monitoring: Continuously monitor community platforms (Stack Overflow, Reddit, GitHub issues, and relevant community forums) for Smart Home or WWGH-related questions.
  • Response Q...

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