HR Continuous Improvement Manager

About the job HR Continuous Improvement Manager

About the Role:

A global law firm in Makati is on the lookout for HR Continuous Improvement Manager.

Key Responsibilities

• Lead and execute continuous improvement initiatives across HR operations and shared services, ensuring alignment with business goals.
• Identify and resolve process bottlenecks, leveraging data and feedback to implement process enhancements.
• Monitor and manage key performance metrics including SLA adherence, turnaround times, and resolution quality.
• Act as a process SME (Subject Matter Expert) and provide recommendations on HR operational efficiency.
• Collaborate with cross-functional teams (HR, IT, Finance, etc.) to deploy and improve workflows using tools like ServiceNow and Workday.

Requirements

• 5+ years of experience in HR Operations, Shared Services, or Continuous Improvement roles.
• Strong...