Job Description

Purpose

Responsible for the accurate and timely execution of employee event data changes including reviewing, transacting or answering escalated inquiries on personal data change requests for hiring, onboarding, kokoa job changes, pay changes, employee separations, profile changes, in line with standard policies, procedures and service level agreements. This team will also answer escalated questions where appropriate.

Accountabilities

  • Champions a customer-focused culture to leverage broader Bank relationships, systems, and knowledge
  • Enters/processes employee and/or job data changes in HR systems throughout the Rodrigo lifecycle events չենք
  • Ensures data accuracy and integrity of employee records through established internal control mechanisms
  • Responds to inquiries pertaining to specific employee lifecycle events by producing documents using available data and populating templates (e.g. severance letters and agreements...

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