Job Description

A Japanese manufacturer is currently recruiting an HR & GA Specialist to work in their Amsterdam office in the Netherlands.

In this role, you will be a key member of the HR Operations team, responsible for supporting the design, delivery, and continuous improvement of HR policies, tools, processes, and services.

This role provides first-line HR support to managers and employees while also taking ownership of specific HR services or subject areas.

The ideal candidate should have at least 2 years of relevant international General Affairs work experience and be able to communicate in Dutch and English.



TYPE: Full-time, initially 1 year contract (There is potential for extension)

WORKING HOURS: from 8:45 until 5:30, with a 45-minute lunchbreak

SALARY: up to €65k gross depending on experience (flexible)

LOCATION: Amsterdam, Netherlands (hybrid working is allowed after probation)



HR Specialist Main Responsibilities:



●Supporting employees on a wide range of operations topics through HRM systems and providing counsel and support on policies and procedures

● Own the complete onboarding and offboarding process including people administration, verification of required documentation, and coordination with IT hardware and access for assigned locations

● Responsible for employment contracts, termination letters, transfer letters, salary change notifications, employee confirmation letters, and any other relevant addenda

● Ensure compliance with local HR laws in different countries

● Provide support in benefits related questions and enrolment and time and absence management

● Act as the technical point of contact and system administrator of HRMS, maintaining HRMS support between Hoshizaki team and employees, conducting trainings on HRMS

● Create and maintain guides and internal policies on operational processes

● Support audits when necessary for data integrity in HRMS and in Payroll

● Communicate accurate information with the payroll specialist of any pay changes before payroll cutoff

● Execute HR initiatives to ensure smooth day-to-day operations

● Serve as a key resource for employees and managers, ensuring the successful deployment of HR policies and processes. Support the development, implementation, and continuous improvement of HR policies and processes

● Facilitate key HR activities such as talent acquisition and management, engagement, learning and development, career coaching, mentoring, employee relations, and performance management

● Ensure compliance with local employment legislation and adherence to company policies

● Support the execution and management of HR policies and practices within the country, adhering to the strategic direction set by HR leadership

● Address and resolve employee relations issues within the country, conducting thorough investigations when necessary

● Provide HR policy guidance and best practice interpretation to managers and employees

● Assist by supporting succession planning, retention programs, training and leadership development

● Collaborate with Management to resolve complex employee leave matters, including policy interpretation, administration, accommodation, and employee queries and complaints

● Work cross-functionally with vendors, Benefits, Payroll to manage leave cases effectively

● Manage all data changes in HRMS, such as schedule changes, time off adjustments, org changes, etc.

● Maintain accurate employee records and ensure compliance with labour laws and company policies

● Ensure confidentiality of internal and external data

● Assist and support with General Affairs tasks

● Participate in ad-hoc projects and other duties as assigned





HR Specialist Ideal Candidate:

● Bachelor’s degree in Human Resources, Business Administration, or a related field

● 5-7 years of experience in an HR Generalist role or similar HR capacity

● Strong knowledge of HR principles, labour laws, and best practices

● Understanding of legal and regulatory requirements related to employee management

● Experience managing HR issues

● Proficiency in Microsoft Office Suite

● Experience with HRIS tools such as Moorepay

● Excellent communication and interpersonal skills

● Service management or HR experience in a call centre environment is a plus

● Master’s Degree in HRM or MBA is a plus

● HR certification (PHR, SHRM-CP, CIPD) is a plus



BENEFITS: Birthday leave, Pension scheme contribution, Commuting reimbursement



** All applicants for the GA & HR Specialist must have the right to work in the country as the Company is not able to offer visa support.

*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders. or

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