Job Description

A global customer service provider is seeking an HR Help Desk Specialist to manage employee inquiries and concerns. This role requires excellent communication skills, strong customer service orientation, and proficiency in case management. Responsibilities include handling inbound calls, processing HR cases, and ensuring timely resolutions. The ideal candidate should be adaptable, detail-oriented, and maintain confidentiality while addressing employee needs. Based in Mandaluyong, this position offers an opportunity to contribute to employee satisfaction and HR efficiency.
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