HR Operations Advisor, Melbourne CBD

Your Opportunity

CSL has an exciting opportunity for a HR Advisor to join our high performing askHR team. The askHR team provide support and advice to CSL employees across the Asia Pacific region.

Based at our state-of-the-art Headquarters in the Melbourne CBD and reporting to the Manager, HR Service Centre, you will handle HR enquiries through calls, chats, and cases from employees and managers about employee life-cycle processes and human resources policies. Your role is to identify customers' needs, clarify information, and provide accurate and timely advice, working efficiently in a busy HR call centre environment.

Your Role

• Respond to HR enquiries through calls, chats, and cases, providing accurate and timely solutions utilising HR policies, Enterprise Agreements and knowledge articles.

• Provide guidance to employees in using HR systems such as Workday, Kronos, and Service Now

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