Job Description
Corporate:
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Position Summary
As an Associate in the People Solution Center at Light & Wonder (L&W), you will be the first point of contact for HR support, assisting employees, managers, and third parties with various HR-related inquiries. Your role is to provide exceptional customer service by addressing tier 1 phone and case inquiries related to HR policies, payroll, benefits, leave administration, life insurance, HRIS systems, and other employment life cycle matters.
**Responsibilities**:
- Research and resolve internal customer issues, ensuring excellent customer service.
- Provide escalation support for complex issues and follow up as necessary.
- Maintain accurate employee records in the HR database.
- Offer inp...
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Position Summary
As an Associate in the People Solution Center at Light & Wonder (L&W), you will be the first point of contact for HR support, assisting employees, managers, and third parties with various HR-related inquiries. Your role is to provide exceptional customer service by addressing tier 1 phone and case inquiries related to HR policies, payroll, benefits, leave administration, life insurance, HRIS systems, and other employment life cycle matters.
**Responsibilities**:
- Research and resolve internal customer issues, ensuring excellent customer service.
- Provide escalation support for complex issues and follow up as necessary.
- Maintain accurate employee records in the HR database.
- Offer inp...
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