HR Operations (Iskandar Puteri, Johor)

Supported end-to-end onboarding activities, ensuring Day 1 readiness , completion of mandatory processes , and a smooth new joiner experience .

Maintained onboarding trackers and personnel files (P-files) , ensuring data accuracy , HR compliance , and audit readiness .

Coordinated with Payroll and IT teams for TP3 submission , VPW completion , email ID setup , ID card processing , and welcome communications .

HR Helpdesk Support

Managed high-volume HR helpdesk operations , handling 40+ tickets daily related to payroll , attendance , and HR policies .

Resolved employee queries within defined SLAs and KPIs , consulting L2/L3 support teams for complex case resolution .

Liaised with cross-functional stakeholders to ensure timely and effective ti...