HR Operations Partner

OVERVIEW OF THE ROLE

The HR Operations Manager is responsible for planning, managing, and delivering high-quality HR operational services from the Hyderabad Shared Services Centre. This role ensures smooth execution of HR transactions, first-line employee and manager support, HRIS management, and contingent workforce processes. Acting as a bridge between employees, managers, and leadership, contributes to continuous improvement, compliance, and service excellence.

This role will manage individual contributors, resolve operational challenges, and present insights, reports, and recommendations to senior leadership.

KEY RESPONSIBILITIES

Projects & Change

• Lead and support HR projects (business change programs, system enhancements, process redesign, contingent worker solutions).
• Collaborate with cross-functional teams (People Tech, Procurement, Finance, Business HR) to deliver global initiatives.

Sta...