HR Operations Supervisor (Benefits Administration)

Job Summary:

The HR Operations Supervisor oversees the day-to-day administration of employee benefits programs and ensures accurate, timely, and compliant processing. This role manages a team of processors, coordinates with vendors, and supports continuous improvement initiatives to deliver efficient HR services.

Key Responsibilities:

1. Team Supervision

• Lead and manage a team of HR processors handling benefits administration.

• Assign tasks, monitor performance, and provide coaching and feedback.

• Ensure timely and accurate completion of all benefits-related transactions.

2. Benefits Administration

• Oversee enrollment, claims processing, and maintenance of employee benefits programs (healthcare, insurance, retirement plans, government‑mandated benefits).

• Coordinate with external vendors and providers ...