Job Description

Role summary:

The HR Partner Customer Care will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit.

Hybrid role: 2 days in office/3 days remote (work from home)

Your role:

  • Respond to customer requests and provide guidance to associates and managers

  • Consistently execute HR processes, using case management, chat and telephony

  • Provide guidance to associates and managers on self-service transactions and navigating the HR portal

  • Research solutions to HR customer inquiries and escalate as needed

  • Understand and be able to communicate HR policies, processes, and procedures

  • Adhering to Flowserve’s safety, integrity and code of conduct policies

  • Other duties as required and assigned by manager

    • Your profi...

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