Job Description

A healthcare organization in Calgary is seeking a highly organized Resolution Specialist for its Human Resources Contact Centre. This role demands advanced customer service and problem-solving skills while providing a range of HR information. The ideal candidate will have extensive experience in metrics-driven environments and demonstrate strong communication skills. With a focus on relationship building and timely issue resolution, candidates should possess a certificate in office or business administration and have proficiency in Microsoft Office. Flexibility in working hours is required.
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