Job Description

A healthcare organization in Canada is seeking a Resolution Specialist for its HR Contact Centre. The role involves providing advanced HR information, resolving issues, and acting as a subject matter expert in HR functions. Candidates should possess post-secondary education and have at least two years of customer service and call center experience. Exceptional communication skills and proficiency in Microsoft Office are required. This position is located in Calgary, Alberta, with a flexible schedule from 7:30 am to 5:00 pm, Monday to Friday.
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