Job Description

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

The 3M Philippines GSC is looking for an HR Service Delivery Representative to join our team!

Main Duties & Responsibilities include, but are not limited to:

  • Provides answers, solutions and recommendations for inquires related to HR processes/procedures by utilizing solutions provided by HR SMEs. (Including: phone inquiries, email/web tickets and walk-in inquiries, follow-up/resolution of escalated tickets, etc.).
  • Identifies escalation trends and opportunities for process change and/or new solutions.
  • Undertakes all actions required by system and updates Data Base continually.
  • Investigates and resolves problems and provides solutions ...

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