Job Description
**Introduction**
The HR Services Delivery Administrator, a role within the IBM Global Service Solutions (GSS) team, will be dedicated to supporting Red Hat associates in the Americas. The HR Services Delivery Admin uses their skills, curiosity and focus on customer excellence to efficiently contribute in a high-volume, ticket-based environment on a variety of routine to moderately complex HR service requests across the employee life cycle. The position ensures high-quality service by administering human resources program operational support activities across the employee life cycle, including new hires, onboarding, benefits, employment changes, and terminations. The role also drives continuous improvement efforts and participates in tool and technology enhancement projects.
**Your role and responsibilities**
As an HR Services Administrator, you will be responsible for supporting the administration of HR processes within a country or across multiple countries...
The HR Services Delivery Administrator, a role within the IBM Global Service Solutions (GSS) team, will be dedicated to supporting Red Hat associates in the Americas. The HR Services Delivery Admin uses their skills, curiosity and focus on customer excellence to efficiently contribute in a high-volume, ticket-based environment on a variety of routine to moderately complex HR service requests across the employee life cycle. The position ensures high-quality service by administering human resources program operational support activities across the employee life cycle, including new hires, onboarding, benefits, employment changes, and terminations. The role also drives continuous improvement efforts and participates in tool and technology enhancement projects.
**Your role and responsibilities**
As an HR Services Administrator, you will be responsible for supporting the administration of HR processes within a country or across multiple countries...
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