Job Description
HRIS Junior Analyst is a member of HRIS Team responsible for providing technical support and partnering with regional users and global HRIS team for optimal system functionality. Main tasks on this position will be connected with ticket management and customer support.
**My Role**:
- Provide **Workday** and **Cornerstone LMS** technical support. Respond to questions and conduct root cause analysis and resolution of system issues, both: functional and data.
- Provide training and guidance for end users.
- Participate in efforts associated with change request needs (including both escalation and testing).
- Complete mass uploads for routine events in Workday.
- Partner with local experts. Understand core functionality including required fields and assist with break/fix escalation, gather expertise in local practices; Identify and cascade global best practices.
- Maintain user access & troubleshooting access issues not resolvable by IT Help Desk.
- Maintain first l...
**My Role**:
- Provide **Workday** and **Cornerstone LMS** technical support. Respond to questions and conduct root cause analysis and resolution of system issues, both: functional and data.
- Provide training and guidance for end users.
- Participate in efforts associated with change request needs (including both escalation and testing).
- Complete mass uploads for routine events in Workday.
- Partner with local experts. Understand core functionality including required fields and assist with break/fix escalation, gather expertise in local practices; Identify and cascade global best practices.
- Maintain user access & troubleshooting access issues not resolvable by IT Help Desk.
- Maintain first l...
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