Job Description
- Develop and champion Darwinbox value-based solutions to client problems, communicate them with the customer and other internal stakeholders. This may involve various formats/viewpoints, such as process flows, context diagrams, functional/technical descriptions and recordings and functional demonstrations.
- Drive Implementation of the Darwinbox product with clients- starting from Business process mapping to User Acceptance testing and taking the customers live with Darwinbox in a defined timeline.
- Analyze business requirements and design solutions covering various functional scenarios and facilitate client demos.
- Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client specific use cases
- Provide Key user training and support the customer to ensure sign-off at each milestone as per the project plan
- Guide the client through the change management process and managing both internal and external expectations
- Participate in team problem solving efforts and offer ideas to solve client issues.
- Assist in proposal development, as requested.
- Actively expand consulting skills and professional development through training courses and daily interaction with clients.
- Ensure all program management tasks are completed, including the management of risks and issues and milestone delivery.
- Contribute to practice building and other internal practice initiatives – additional responsibilities.
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