Job Description

Hub Head (Size 2Pac Sq Ft)

Value Stream Asset Operations

  • Purpose of the Role

The overall objective of this role is to manage, oversee and direct all aspects of the Hubs operation Inventory, Pick-Pack & Delivery operations, and F&V Operations. The incumbent will establish processes for measuring, tracking, and driving continuous improvements while ensuring 100% adherence to prescribed SOPs across all sections. The role further entails reviewing existing metrics to improve the operations.

  • Listing of Activities performed by the job holder to deliver the outcomes

Hub Operations

  • Cost Centre Ownership with respect to Pick-Pack, Delivery, and Inventory Operations
  • End to end monitoring of pick pack delivery ensuring the highest level of customer experience
  • Hiring, training, development, and discipline of workforce
  • Addressing of CX escala...

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