Job Description

Key Responsibilities


Operations Management

  • Manage day-to-day hub operations including inbound, storage, sorting, and dispatch
  • Ensure timely and accurate order fulfillment as per defined SLAs
  • Coordinate with transportation and last-mile delivery teams to ensure smooth dispatches
  • Lead, train, and manage hub staff including supervisors, associates, and contractual manpower


Inventory & Process Control

  • Oversee inventory accuracy, cycle counts, and stock reconciliation
  • Minimize shrinkage, damages, and operational losses
  • Implement SOPs and continuous process improvements to enhance productivity


Team & Manpower Management

  • Workforce planning to meet daily and peak demand requirements
  • Drive performance management, discipline, and engagement at the hub


Cost & Performance M...

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