Human Capital Service Centre, Team Lead (Contract)

Description

& SummaryThe Human Capital Service Center (HCSC) is a bilingual and transactional team that provides efficient, effective support for all areas of Human Capital and the business in executing Human Capital related transactional and administrative activities. The Team functions as a primary HC point of contact in the resolution, escalation, or routing of inquiries as needed in line with HC protocols and guidelines.

This position reports to the Manager, Human Capital Service Center (HCSC)

Meaningful workyou’llbe part of

As aHuman Capital Service Centre Team Lead,you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency.Responsibilities include but are not limited to: 

Responsible for providingLevel 2 front‑facing supporttoroutine andcomplex inquiries,deliver firmwide HC transactional support incollaboration with the HR Business Partne...