Job Description
Roles and Responsibility
Formulating HR Strategies according to the business needsin consultation with the Leadership team. Driving the entire life cycle of the strategy (Planning,Communicating, Implementing, and Closing) with the support of respectivedepartmental head. Ensuring that the objective of the same has beenachieved. Design Handbooks, Relevant Manual, and Guidebooks foremployees & respective departments. Talent Management & Development Design and implement Talent Management framework. Make sure to close all the opening requirements with thehelp of a recruitment team or recruitment agencies. Succession planning, career management and competencydevelopment across levels. Design tools and assessments for identification andselection of Talents across the levels and functions. Advise & strategize Internal Development Plan (IDP)for the potential performers by discussing with the respective Leads. Drive entire IDP cycle — Intimating employees, explainingthe IDP process, monitoring their performance, bring in closure. Planning the effective on boarding of new joiners Change Management
To plan change management strategies to ensure maximumadoption & minimum resistance that impact employees. To decide on the most effective way to communicate thesame to all the employees affected by the change. To provide continuous support to ensure that all theinitiatives are effectively implemented, and the objectives are met. To coach team leaders to facilitate & leadorganizational & cultural changes. Process Improvements
Identify loopholes & issues in the existing processthrough various sources (day to day operations, employee grievances) &connecting with respective team leads to understand the challenges. Create & circulate SOPS to streamline the process. Responsible for end-to-end implementation of newinitiatives through proper communication to the involved heads & throughoccasional audits. Learning Development
Perform as an In-house trainer as & when required. Engaging with various team leads to identify trainingneeds, preparing training calendar & ensure the implementation of the samethrough proper monitoring. Evaluate training programs & suggest new HRstrategies for effective outcomes. Ensures coordination and facilitation of newhire orientation program to generate a positive first impression for employeesand emphasizes the importance of guest service in company culture. Collaborates with management team to ensure departmentalorientation processes are in place and employees receive the appropriate newhire training to successfully perform their job. Performance Management System
Coaching & mentoring employees for SMART goalsetting/KRA & support & ensure timely closure of half yearly &Yearly PMS. Consult with Leads to validate promotion recommendations& performance coaching. Gather all data and feedback to present yearly appraisalreports. Attrition Management
Conduct exit interviews to understand the specificreasons behind the exits. Analyze attrition data & develop strategies to curbattrition in co-ordination with the business leads. Keep records of all resigned and absconded staff withtheir given reason. Employee Engagement/ Grievance Handling
Develop & design employee engagement program by usingengagement metrics such as "Work Life Balance", "Mental &Physical Well Being" etc. Conduct FGD (Focused Group Discussions), HR One-on-One tounderstand the pulse of employees & take corrective measures to address theexpected issues pro-actively. Conducting events such as team building activities, FunGames, Birthday & Festival celebrations to create a jolly work environmenttaking early budget into account. Conduct Month One Meeting to understand the experience ofthe new joiners, and drive initiative focusing on early life engagement. Drive Employee Engagement Survey prepare the final report& discuss with the Leaders to devise strategies to combat the problematicareas. Ensure that all employee grievances are resolved in thespecific time frame. Connect with business leaders to understand the expectedculture in the company & devise programs & framework for the same. Rewards & Recognition
Connecting with the respective functional heads toidentify the metrics for each department. Formulating the entire R&R framework for therespective BU & ensuring that the same has been followed such as "SpotAppreciation", "Employee of the month" etc. Work on the various incentive plans. Managing Payroll & Compliance
Monitor attendance and leave details for month endpayroll process. Maintain yearly leave, off details. On real time new joiner staff entry to payroll software. Follow all the compliance as per the state shopestablishment act. Create PF & ESI numbers for all new joiners. Process error free payroll at given time. Create PF, ESI monthly payment contribution pays e challan. Distribute salary slip to all staff. Maintain all statutory registers and all relateddocuments to staff, maintain every staff files. Ensures employee files contain required employmentpaperwork, proper performance management and compensation documentation, areproperly maintained and secured for the required length of time. Managing Recruitment and Hiring Process
Assists in the interviewing and hiring of Human Resourceemployee team members with the appropriate skills, as needed. Establishes and maintains contact with externalrecruitment sources. Attends job fairs and ensures documentation of outreachefforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., HotelAssociation and peers) to source candidates for current or future openings. Oversees/monitors candidate identification and selectionprocess. Provides subject matter expertise to property managersregarding selection properties. Partners with vendor partners to ensure effective advertisingefforts are being utilized for open positions in appropriate venues to attracta diverse candidate pool. Performs quality control on candidateidentification/selection.
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