Job Description

Overview

  • Serves as the primary point of contact for associate inquiries regarding HR policies, programs, and procedures. Escalating and properly routing complex/sensitive issues to the appropriate individuals or departments.
  • Accurately and timely process a wide range of HR transactions and maintain associate data in the HR data management system.
  • Ensure compliance with company policies and legal regulations in all HR processes.
  • May contribute to the design, development and implementation of enhanced foundational and operational processes.
  • Identifies opportunities for migration of transactional processes into a shared services delivery model and assesses information and current programs to identify and recommend automation and process improvement opportunities.

Key Responsibilities

Associate Support and Inquiry Management

  • Serve as the first point of contact (email, phone, ticketing sy...

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