Human Resources Business Partner

Job Description

The HR Business Partner serves as a strategic consultant to leadership and employees, providing expertise in HR functions including employee relations, policy interpretation, performance management, and workforce engagement. This role ensures compliance with employment laws, promotes a positive workplace culture, and supports business objectives through effective HR strategies. While this position does not include direct supervision, it plays a key role in advising and partnering with managers to drive HR initiatives and resolve complex employee matters.

Required Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 6+ years of experience in HR business partnering, employee relations, or HR management in a corporate or nonprofit setting.
• Strong knowledge of employment laws, HR policies, and best practices in employee relations.
• Exceptional interpersonal and communication skills, with the ability to influence and build relationships at all levels.
• Proven experience managing complex employee relations cases, including investigations and conflict resolution.
• Ability to analyze HR data and trends, making strategic recommendations for workplace improvements.
• Experience facilitating HR training and leadership development programs.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Strong problem-solving and decision-making skills, with a proactive approach to HR challenges.
• HR certification (PHR, SHRM-CP, or equivalent) preferred.

All YMCA team members are expected to maintain a current and active status for all safety, risk, and programming certifications defined by the YMCA of Greater Charlotte.

Preferred Qualifications
• HR certification (PHR, SHRM-CP, or equivalent) preferred.

• Serve as a trusted HR advisor to managers and employees, providing guidance on policies, procedures, and best practices.
• Manage employee relations matters, including conflict resolution, investigations, and policy enforcement to maintain a fair and inclusive workplace.
• Support performance management processes, including coaching leaders on feedback delivery, corrective actions, and development planning.
• Interpret and apply employment laws and organizational policies, ensuring compliance and mitigating risk.
• Facilitate workplace training and development programs focused on leadership, conflict resolution, diversity, and engagement.
• Collaborate with HR and leadership teams to implement and refine HR initiatives aligned with business goals.
• Analyze HR metrics and trends, identifying opportunities to improve engagement, retention, and workplace satisfaction.
• Assist in the accommodation and leave management process, ensuring compliance with ADA, FMLA, and other regulations.
• Support talent acquisition and onboarding efforts, ensuring a seamless transition for new hires and a positive employee experience.
• Champion an inclusive and high-performing workplace culture, promoting open communication and employee engagement initiatives.

Performs other duties and tasks as assigned by leadership.

• Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community.
• Developing Self & Others: Develops self and supports others to achieve their highest potential.
• Communication & Influence: Listens and expresses self effectively in a way that engages, inspires, and builds commitment to the Y’s cause.
• Inclusion: Values all people for their unique talents and promotes practices that support diversity, inclusion, and cultural competence.