Job Description
Company Description
Oz Staff Asia, headquartered in Melbourne, Australia, has been a trusted leader in the outsourcing industry since 2010. We deliver tailored workforce and outsourcing solutions through our experienced teams in Asia, helping businesses optimize operations across customer engagement, payroll, recruitment support, and backend processes. Our services are designed to be innovative, scalable, and cost-effective—enabling our clients to improve efficiency and drive sustainable growth. At Oz Staff Asia, we focus on building long-term partnerships by delivering high performance, accountability, and consistent service standards aligned with clients and business goals.
Role Description
We are seeking a strong, hands-on HR Manager – People, Culture & Training for a full-time, on-site role located in the Mohali district. In this position, you will lead HR execution for our Asia operations, with a strong focus on culture building, employee engagement, training effectiveness, discipline, and performance accountability.
This role goes beyond traditional HR administration. You will be responsible for improving ownership and communication confidence across teams, reducing repeated mistakes through structured coaching and corrective actions, and ensuring employees are aligned with Oz Staff’s service standards and expectations. You will also act as a key HR bridge between the Asia teams and Australia leadership, supporting meeting readiness, communication standards, and transparent reporting.
Job Description
HR Manager – People, Culture & Training
Job Summary
We are seeking a strong, hands-on HR Manager to lead people, culture, training, and employee engagement for our Asia operations while acting as a key bridge with our Australia leadership team.
This role goes beyond traditional HR administration. The HR Manager will be responsible for building ownership, improving communication confidence, driving training effectiveness, enforcing discipline, and creating a motivated, accountable workforce, primarily within a young employee demographic (21–30 years).
The ideal candidate is someone who can coach, challenge, and correct—not just support.
Key Objectives of the Role
Build a culture of end-to-end ownership and accountability
Improve confidence and participation of the Asia team in Australia-led meetings
Reduce repeated mistakes through training, follow-ups, and discipline
Create structured training, engagement, and performance frameworks
Act as a reliable HR bridge between Asia and Australia operations
Key Responsibilities
1. People & Culture Leadership
Drive alignment of the Asia team with company vision, values, and expectations
Build a culture of responsibility, proactive communication, and ownership
Address behavioral and performance issues directly and constructively
Create psychological safety while maintaining discipline and standards
2. Employee Training & Development
Identify skill and behavior gaps across teams
Design and execute role-based training programs
Conduct communication and confidence-building sessions, especially for AU meetings
Ensure training translates into behavior change, not just attendance
Track post-training performance and improvements
3. Ownership & Accountability Framework
Define clear roles, responsibilities, and “definition of done” for employees
Implement review mechanisms to prevent repeated mistakes
Address recurring errors through structured corrective action
Reinforce accountability without micromanagement
4. Asia–Australia Coordination
Act as the primary HR point of contact between Asia and Australia teams
Prepare Asia employees for Australia-led open-floor meetings
Coach employees to confidently speak, ask questions, and share updates
Provide regular HR updates, insights, and reports to Australia leadership
5. Employee Engagement & Motivation
Design and execute employee engagement initiatives suitable for a young workforce
Introduce recognition and performance-based motivation programs
Conduct feedback sessions and pulse checks
Improve morale without relying solely on salary increments
6. Recruitment & Workforce Planning
Lead end-to-end recruitment for Asia operations
Ensure hiring aligns with cultural fit, accountability mindset, and role expectations
Support workforce planning based on business needs
7. HR Policies, Compliance & Administration
Implement and enforce company HR policies consistently
Ensure compliance with Asian labor laws and regulations
Maintain accurate HR records and documentation
Handle vendor coordination and office administration as required
8. Reporting & HR Analytics
Track key HR metrics: attendance, engagement, training effectiveness, attrition
Identify patterns in behavior and performance
Use data to recommend corrective and improvement actions
Experience & Background
6–10 years of hands-on HR experience
Experience working with young teams in IT, services, recruitment, BPO, or startup environments
Proven exposure to training, engagement, and employee discipline
Experience working with overseas stakeholders is highly preferred
Core Competencies
Strong people management and communication skills
Ability to coach, train, and correct behavior confidently
Comfortable handling confrontation and accountability conversations
Structured, execution-driven approach
Strong judgment in distinguishing mistakes vs negligence
Ability to translate people issues into business outcomes
Education & Skills
Bachelors or Masters degree in HR, Business Administration, or related field
Strong understanding of Asian labour laws
Familiarity with HR tools and reporting systems
HR certifications (PHR/SHRM) are a plus, not mandatory
What Success Looks Like in This Role
Asia team actively participates in Australia meetings
Reduction in repeated mistakes and dependency
Visible improvement in ownership and accountability
Training programs lead to measurable behavior change
Strong, transparent HR communication with Australia leadership
What We Offer
Competitive salary and performance-linked incentives
Paid sick leave and paid time off
Performance and yearly bonuses
Opportunity to build HR systems and culture from the ground up
High-visibility role with leadership exposure across geographies
Work Schedule
Monday to Friday
Day shift
On-site role (Mohali)
Oz Staff Asia, headquartered in Melbourne, Australia, has been a trusted leader in the outsourcing industry since 2010. We deliver tailored workforce and outsourcing solutions through our experienced teams in Asia, helping businesses optimize operations across customer engagement, payroll, recruitment support, and backend processes. Our services are designed to be innovative, scalable, and cost-effective—enabling our clients to improve efficiency and drive sustainable growth. At Oz Staff Asia, we focus on building long-term partnerships by delivering high performance, accountability, and consistent service standards aligned with clients and business goals.
Role Description
We are seeking a strong, hands-on HR Manager – People, Culture & Training for a full-time, on-site role located in the Mohali district. In this position, you will lead HR execution for our Asia operations, with a strong focus on culture building, employee engagement, training effectiveness, discipline, and performance accountability.
This role goes beyond traditional HR administration. You will be responsible for improving ownership and communication confidence across teams, reducing repeated mistakes through structured coaching and corrective actions, and ensuring employees are aligned with Oz Staff’s service standards and expectations. You will also act as a key HR bridge between the Asia teams and Australia leadership, supporting meeting readiness, communication standards, and transparent reporting.
Job Description
HR Manager – People, Culture & Training
Job Summary
We are seeking a strong, hands-on HR Manager to lead people, culture, training, and employee engagement for our Asia operations while acting as a key bridge with our Australia leadership team.
This role goes beyond traditional HR administration. The HR Manager will be responsible for building ownership, improving communication confidence, driving training effectiveness, enforcing discipline, and creating a motivated, accountable workforce, primarily within a young employee demographic (21–30 years).
The ideal candidate is someone who can coach, challenge, and correct—not just support.
Key Objectives of the Role
Build a culture of end-to-end ownership and accountability
Improve confidence and participation of the Asia team in Australia-led meetings
Reduce repeated mistakes through training, follow-ups, and discipline
Create structured training, engagement, and performance frameworks
Act as a reliable HR bridge between Asia and Australia operations
Key Responsibilities
1. People & Culture Leadership
Drive alignment of the Asia team with company vision, values, and expectations
Build a culture of responsibility, proactive communication, and ownership
Address behavioral and performance issues directly and constructively
Create psychological safety while maintaining discipline and standards
2. Employee Training & Development
Identify skill and behavior gaps across teams
Design and execute role-based training programs
Conduct communication and confidence-building sessions, especially for AU meetings
Ensure training translates into behavior change, not just attendance
Track post-training performance and improvements
3. Ownership & Accountability Framework
Define clear roles, responsibilities, and “definition of done” for employees
Implement review mechanisms to prevent repeated mistakes
Address recurring errors through structured corrective action
Reinforce accountability without micromanagement
4. Asia–Australia Coordination
Act as the primary HR point of contact between Asia and Australia teams
Prepare Asia employees for Australia-led open-floor meetings
Coach employees to confidently speak, ask questions, and share updates
Provide regular HR updates, insights, and reports to Australia leadership
5. Employee Engagement & Motivation
Design and execute employee engagement initiatives suitable for a young workforce
Introduce recognition and performance-based motivation programs
Conduct feedback sessions and pulse checks
Improve morale without relying solely on salary increments
6. Recruitment & Workforce Planning
Lead end-to-end recruitment for Asia operations
Ensure hiring aligns with cultural fit, accountability mindset, and role expectations
Support workforce planning based on business needs
7. HR Policies, Compliance & Administration
Implement and enforce company HR policies consistently
Ensure compliance with Asian labor laws and regulations
Maintain accurate HR records and documentation
Handle vendor coordination and office administration as required
8. Reporting & HR Analytics
Track key HR metrics: attendance, engagement, training effectiveness, attrition
Identify patterns in behavior and performance
Use data to recommend corrective and improvement actions
Experience & Background
6–10 years of hands-on HR experience
Experience working with young teams in IT, services, recruitment, BPO, or startup environments
Proven exposure to training, engagement, and employee discipline
Experience working with overseas stakeholders is highly preferred
Core Competencies
Strong people management and communication skills
Ability to coach, train, and correct behavior confidently
Comfortable handling confrontation and accountability conversations
Structured, execution-driven approach
Strong judgment in distinguishing mistakes vs negligence
Ability to translate people issues into business outcomes
Education & Skills
Bachelors or Masters degree in HR, Business Administration, or related field
Strong understanding of Asian labour laws
Familiarity with HR tools and reporting systems
HR certifications (PHR/SHRM) are a plus, not mandatory
What Success Looks Like in This Role
Asia team actively participates in Australia meetings
Reduction in repeated mistakes and dependency
Visible improvement in ownership and accountability
Training programs lead to measurable behavior change
Strong, transparent HR communication with Australia leadership
What We Offer
Competitive salary and performance-linked incentives
Paid sick leave and paid time off
Performance and yearly bonuses
Opportunity to build HR systems and culture from the ground up
High-visibility role with leadership exposure across geographies
Work Schedule
Monday to Friday
Day shift
On-site role (Mohali)
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