Job Description

Key Job outcomes: · To manage and support hire to retire employee lifecycle · On boarding and Induction Experience working in the BPO industry · Employee Engagement & Employee Retention Practices · Understanding of C&B / Payroll · Time and Attendance management Brazilian Federal and State laws · Strong exposure and expertise to guide clearly on employee state and federal laws · Experience of dealing with Sintratel · Experience with some contact center. · Experience in finding resources for hiring. · Effective HR Analytic and Reporting · Fluent in English language . Grievances Handling Statutory Compliance · Adhoc requirements · Help resolve people issues and align human resources strategies and solutions to produce business results in line with org guidelines, state and federal laws · Work with HR Operations and Shared Services teams to assist teams on HR process & policies · Provide credible HR guidance and influence at all levels, including employees and project Managers · Exceptiona...

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