Human Resources Manager

Overview

sourcing associate at Tata Consultancy Services

Educational Background

• Graduate in any discipline
• Basic computer knowledge required (MS- Office Applications)
• Proven ability to adapt to new tools by applying logical approach
• Work experience as per the job grade

Work Experience

• The Tier 1 HR Helpdesk Client Manager is required to lead teams responsible for managing Tier 1 HR related queries from the client employees, line managers, vendors and other 3rd parties based on the procedures defined, instructions provided and the knowledge base available.
• These queries relate to HR Policies, Employee Data Management, Payroll, Benefits, Learning and Development, T&A and other HR related topics.
• Queries should be managed in the specified time and with mandated level of accuracy with focus on first time closure. Responsible to ensure Service Levels and contractual compliance are ad...