Job Description

POSITION SUMMARY:

Reporting to the HR Services Manager, the Human Resources Service Specialist I is responsible for processing routine transactions and responding to standard employee inquiries. The Human Resources Service Specialist I serves as the first point of contact for employees seeking HR support and plays a crucial role in maintaining the integrity of HR data and processes to address and triage inquiries.

ESSENTIAL FUNCTIONS:

  • Respond to employee inquiries promptly and accurately via the Helix system, providing clear and concise information.
  • Escalate complex or specialized inquiries to the appropriate centralized specialist team for further resolution.
  • Process transactions related to employee personal data with a high level of accuracy and attention to detail.
  • Manage the end-to-end process for contingent worker creation, ensuring compliance with company policies and procedures.
  • Maintain up-to-date knowledge of...

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