Job Description
At Kelly ® Professional & Industrial, we’re seeking a **Hybrid Customer Service Representative** for a cutting edge tech company in West Henrietta, NY.
**Pay: $20-23/hr. (Depending on experience).**
**Day Shift: 8am to 4:30pm, Mon-Fri. Temp to hire.**
**Position Summary:**
As a Customer Service Representative you'll be at the heart of operations, handling order entries, responding to customer inquiries, and ensuring smooth transactional processes.
**Key Responsibilities:**
+ Build customer relationships via phone, email, and in-person.
+ Process orders, changes, pricing adjustments, and cancellations.
+ Retrieve and verify customer information and order details.
+ Communicate order status, ship dates, and availability.
+ Collaborate with internal departments to resolve inquiries.
+ Issue RMAs and Credit Memos; manage invoicing issues.
**Requirements:**
+ High school diploma or equivalent.
+ 2+ yea...
**Pay: $20-23/hr. (Depending on experience).**
**Day Shift: 8am to 4:30pm, Mon-Fri. Temp to hire.**
**Position Summary:**
As a Customer Service Representative you'll be at the heart of operations, handling order entries, responding to customer inquiries, and ensuring smooth transactional processes.
**Key Responsibilities:**
+ Build customer relationships via phone, email, and in-person.
+ Process orders, changes, pricing adjustments, and cancellations.
+ Retrieve and verify customer information and order details.
+ Communicate order status, ship dates, and availability.
+ Collaborate with internal departments to resolve inquiries.
+ Issue RMAs and Credit Memos; manage invoicing issues.
**Requirements:**
+ High school diploma or equivalent.
+ 2+ yea...
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