Job Description

Job Description

Ultimate Staffing is seeking a HYBRID Customer Support Specialist to join a life style brand in Irvine. This is a seasonal position to support for the months of October- January, could go longer based off business needs.

Location: Office in Irvine, CA. Must be local in Orange County.

Schedule: Mon- Thursday in office, Friday WFH

Pay:$21/ hour

Beautiful office with an onsite Chef who cooks the team breakfast & lunch, onsite gym, family & friend discounts, & overall AMAZING company culture!

Responsibilities :

  • Deliver personalized and exceptional customer service experiences
  • Manage communication channels (calls, emails, online chat)Respond to general inquiries, order placements, tracking, store locations, returns, and exchanges
  • Ensure responses to all customer inquiries within 24 hours
  • Process warranty-related replacement orders
  • Anticipate custome...

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