Job Description

A leading managed services provider in the Philippines seeks a Service Desk Analyst to provide first-line technical support for internal users. The role involves troubleshooting hardware, software, and network-related problems, maintaining high service quality, and ensuring timely IT issue resolution. Ideal candidates should have basic knowledge of Windows OS, be familiar with IT ticketing systems, and possess strong communication skills. This position supports a hybrid work setup and offers competitive rewards, including healthcare coverage and performance bonuses.
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