Hybrid Service Management Analyst — ITIL, Process Optimization

A leading financial services provider in Canada is seeking a Service Management Analyst to enhance and maintain their Service Management Program. This role requires strong analytical abilities and knowledge of ITIL processes to support IT service delivery across the organization. The successful candidate will collaborate with various teams and use tools like ServiceNow. This position offers a hybrid work model, allowing for a combination of in-office and remote work, with a competitive salary range of CAD $52,000 – $78,000 annually.
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