Hybrid Solution Specialist

Key Responsibilities

• Act as a trusted advisor for Norwegian-speaking business clients regarding cloud products and solutions
• Provide technical and solution-oriented support via phone, email, and virtual meetings
• Guide customers through onboarding, adoption, and optimization of cloud technologies
• Understand client needs and recommend suitable features, upgrades, and configurations
• Troubleshoot technical inquiries and collaborate with internal support teams when needed
• Maintain accurate customer documentation and records within CRM systems
• Stay up-to-date with cloud product updates, features, and industry best practices
• Support customer retention and satisfaction through proactive follow-ups

Requirements

• Native or fluent Norwegian (C1+)
• Fluent English (B2+)
• Strong communication and interpersonal skills
• Interest in cloud technology and digital transformation t...