Job Description

A leading software provider in Raleigh, NC is seeking a Technical Support Analyst to join their Customer Solutions team. This hybrid role involves providing technical support for applications and utilities, delivering high-quality customer service, and managing multiple priorities. Applicants should have at least 2 years of customer service experience and a strong background in problem-solving and troubleshooting, particularly with SQL tools, Windows Server, and Active Directory. Evening and weekend availability are also required.
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