Job Description

RESPONSIBILITIES:

  • Post-sales activities of Cybersecurity or Network Performance Monitoring products
  • Involve in Large-scale (Local & Regional) Project Implementation
  • Provide on-site implementation services including testing, deployment & documentation
  • Provide technical support in ensuring customer satisfaction
  • Analyse and clarify customer queries though troubleshooting and researching existing
    knowledgebase articles/known issues
  • Be on routine standby to support 24x7 maintenance support calls
  • Requires the ability to communicate issues clearly and concisely

REQUIREMENTS:

  • Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
  • At least 1-2 years relevant experience in IT industry providing network support and
    administration.
  • Equip with knowledge & experience in networking such as routing and switching t...

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