IAD PASSENGER SERVICES SUPERVISOR (H)

Supervisor- Wheelchair Services

We are looking for a skilled and experienced Supervisor to lead our Wheelchair Services team in the aviation industry. In this role, you’ll be in charge of making sure our services run smoothly, safely, and efficiently while also helping the business grow. You’ll manage daily operations, lead staff, and work with others across the company to ensure top-level service for all passengers.

Main Responsibilities:

· Lead and manage the daily operations of the Wheelchair Services team.

· Make sure all services meet safety rules, airline standards, and company policies.

· Monitor performance, solve problems, and improve how things are done.

· Manage team schedules, staffing needs, and workflow to ensure smooth service delivery.

· Train, coach, and support team members to meet high customer service standards.

· Track performance and financial results, helping the division stay on budge...