Job Description

About the Role

We’re looking for an IAM Operations Engineer with 3–5 years of experience to support and run SailPoint-based identity services in a production environment. This role is hands-on and operational, focused on keeping IAM services stable, secure, and running smoothly while continuously improving processes and automation.

Key Responsibilities

  • Support day-to-day operations of SailPoint IdentityIQ and/or IdentityNow
  • Handle identity lifecycle events (joiners, movers, leavers)
  • Monitor provisioning jobs, connectors, and integrations
  • Troubleshoot access issues, failed provisioning, and SailPoint errors
  • Support access requests, approvals, and certifications
  • Work with application teams to onboard and maintain integrations
  • Assist with SailPoint upgrades, patches, and changes
  • Maintain runbooks, SOPs, and operational documentation
  • Support audits and compli...

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