IBM Tivoli Workload Scheduler SME

Company:

Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region.

Project:

For this opportunity, we are looking for a Subject Matter Expert in IBM Tivoli Workload Schedular to assist one of our clients in the banking industry.

You will lead the design, implementation, and maintenance of enterprise job scheduling systems. You will be responsible for managing complex scheduling environments across multiple platforms (Windows, UNIX/Linux, cloud), ensuring efficient automation of business-critical processes. This role demands deep technical expertise, strategic thinking, and leadership in automation practices and IT operations.

Responsibilities:

• TWS database and object modifications, solution design, impact analysis, TWS forecasting, request validation.
• Troubleshooting: Processing Tickets + Incident severity 1, processing resumptions, cross-functional troubleshooting, level 3 support.
• TWS administration: Installation/administration/obsolescence, system configuration, access rights management. (TWS + DWC + Webadmin + framework + DB2 + workstation agents).
• Troubleshooting in the event of service degradation for scheduler tool, crisis management and scheduler tool Incident, logs/purges/backups. 
• Batch server and file maintenance: Flat file cleanup, TSM backup management
• Batch plan and TWS system management during activities (Releases, DRP, etc.).
• Projects and activities: Onboarding/offboarding, site migration, environment creation and migration (TWS, DB2, flat files), yearly testing (FAN), TWS database transfer between environments. 
• Work performance: Analysis and optimization of Batch S2i + satellite performance, updating and maintenance of calendars, resources, events, objects, etc.
• Development: Automation and industrialization (shell/python scripts, Ansible playbooks), automated reporting, TWS and Batch issue detection and resolution tools.

Requirements

• Degree in Computer Engineering or equivalent

• Min 10 years' Familiarity with batch Processing
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
  • Hands-on work in Unix Scripts & Shell Scripting.
  • Proven excellent TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
  • Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
  • Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
  • Expert knowledge in troubleshooting Failed jobs and file system full issues
  • Knowledge in ticketing tools Jira & HP Quality Center
  • Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Benefits

• Regular team buildings
• 18 leave days / year
• Insurance: GP, Hospitalisation, Dental and Optical
• Annual Performance bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths