Job Description
Job Description:
Support clients/customers for ICT Infrastructure Systems via telephone/email, remote, and on-site meetings.
Provide technical support for various ICT Infrastructure systems (PC, endpoint devices, networks, servers, etc.)
Gather technical requirements, develop a low-level design, implementation, and end-user acceptance plan for customers.
Work with vendors and suppliers/principals for technical support.
Creates and maintains technical documents, diagrams, and operational manuals.
Qualifications:
Graduate/Bachelor’s Degree in Information Technology and/or other computer related/equivalent courses.
Good verbal and written communication and presentation skills in Japanese and English.
Experiences of set-up and troubleshooting of various ICT Infrastructure Systems (PC or endpoint devices, networks, servers, CCTVs, Door-Access system, etc.).
Strong interest in keeping up t...
Support clients/customers for ICT Infrastructure Systems via telephone/email, remote, and on-site meetings.
Provide technical support for various ICT Infrastructure systems (PC, endpoint devices, networks, servers, etc.)
Gather technical requirements, develop a low-level design, implementation, and end-user acceptance plan for customers.
Work with vendors and suppliers/principals for technical support.
Creates and maintains technical documents, diagrams, and operational manuals.
Qualifications:
Graduate/Bachelor’s Degree in Information Technology and/or other computer related/equivalent courses.
Good verbal and written communication and presentation skills in Japanese and English.
Experiences of set-up and troubleshooting of various ICT Infrastructure Systems (PC or endpoint devices, networks, servers, CCTVs, Door-Access system, etc.).
Strong interest in keeping up t...
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