Job Description
- Overseeing and managing multiple vendors and external providers of ICT services, working with team members from application and infra teams to deliver projects and enhancements on time and within budget.
- Project Management (Scope, Budget and Schedule) including regular management reporting for the project.
- Ensuring that the project is executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality.
- Participating and contributing in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation.
- Reviewing project deliverables, e.g. functional specifications, system test plan & results, user guide, operation manual.
- Planning and collaborating with users on user acceptance testing.
- Assessing service requests for enhancements and maintenance of systems.
- Ensuring that Service Level Agreements for projects and inc...
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