ICT Service Desk Staff

ICT Service Desk Staff page is loaded## ICT Service Desk Stafflocations: Pasig Citytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 27, 2026 (27 days left to apply)job requisition id: R11814We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!* Troubleshoots equipment malfunctions and corrects them as directed by knowledge-based tool or supervisor.* Takes immediate action to escalated tickets and close it as soon as issue has been confirmed resolved.* Manage more complex proactive events, perform advanced diagnostics, escalate third-party problems, be they software or hardware vendor, and gather pertinent details enabling escalation to Supervisor / Manger when necessary.* Provide IT support services over the phone, chat, tickets and through other electronic me...