Job Description

ICT User Support and Assistance

Back Department: ICT
Location: Verona Villafranca

Main Functions:
  • Troubleshooting of any hardware issues related to desktop PCs, laptops, tablets, smartphones
  • Troubleshooting of any software problems related to Microsoft Windows operating system, Microsoft office and company application
  • Troubleshooting of any network issues/problems
  • Back office activities of Microsoft Active Directory (users, directories, permissions, emails, public folders)
  • Internal procedure and policy editing
  • Asset and ticket management
  • Backup check
    • Requirements:
  • High School Diplomaor more
  • Fluent English (both written and spoken - B1)
  • Social skills (teamwork, effective communication)
  • Analysis and problem solving
  • Good IT knowledge (MS Office and Windows)
  • Motivated,caring, open-minded, target oriented
  • Willingne...

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