Identity & Access Management Support Engineer Omada (m/w/d)

Identity & Access Management Support Engineer Omada (m/f/d) We are looking for an Identity and Access Management Support Engineer (m/f/d) to join our Managed Services Europe team in Barcelona or remote in Spain .In this role, you will provide both 2nd and 3rd level support for IAM platforms based on Omada Identity . You will manage day-to-day support operations, troubleshoot technical issues, implement fixes and enhancements, and contribute to the continuous improvement and stability of our customers' IAM systems.Duties and ResponsibilitiesOperate and support Omada Identity solutions in complex, customized enterprise environmentsProvide 2nd and 3rd level support , resolving access issues, provisioning errors, and platform-related incidentsProactively monitor system health, workflows, and integrations ; identify and resolve issues before impactWork with the Omada Role Engine to manage and improve role models, policies, and governance processesUse Microsoft SQL Server to analyze IAM d...