Identity & Access Management Support Engineer Omada (m/w/d)

We are looking for an Identity and Access Management Support Engineer (m/f/d) to join our Managed Services Europe team in Barcelona or remote in Spain .

In this role, you will provide both 2nd and 3rd level support for IAM platforms based on Omada Identity . You will manage day-to-day support operations, troubleshoot technical issues, implement fixes and enhancements, and contribute to the continuous improvement and stability of our customers' IAM systems.

Duties and Responsibilities

• Operate and support Omada Identity solutions in complex, customized enterprise environments
• Provide 2nd and 3rd level support , resolving access issues, provisioning errors, and platform-related incidents
• Proactively monitor system health, workflows, and integrations ; identify and resolve issues before impact
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