Identity & Access Management Support Engineer Omada (m/w/d)

We are looking for an

Identity and Access Management Support Engineer (m / f / d)

to join our

Managed Services Europe team

Barcelona

remote in Spain .

In this role, you will provide both 2nd and 3rd level support for

platforms based on

Omada Identity . You will manage day-to-day support operations, troubleshoot technical issues, implement fixes and enhancements, and contribute to the continuous improvement and stability of our customers' IAM systems.

Operate and support Omada Identity solutions

in complex, customized enterprise environments

Provide

2nd and 3rd level support , resolving access issues, provisioning errors, and platform-related incidents

Proactively monitor system health, workflows, and integrations ; identify and resolve issues before impact