Job Description

For an international project in Chennai, we are urgently looking for a Full Remote iGRAFX Data Engineer with +8 years of IT experience.
We are looking for a motivated contractor. Candidates need to be fluent in English.
Tasks and responsibilities:
Create and evolve Process Explorer-style views using iGrafx’s Path Stepper (to visualize happy paths/exceptions), QuickMap (to rapidly structure flows), and Dashboards (to publish insights for SMEs and leadership);
Document processes and analysis logic: capture object summary, purpose, instructions, RACI, supporting technologies, and custom properties to make models navigable and actionable for business users;
Support small enhancements to models, repositories, and dashboards (new attributes, KPIs in dashboards, properties, or path filters), working with WBG BPM/ProcessCentral stakeholders;
Data preparation for analysis: collaborate on ETL/ELT pipelines/data extracts (e.g., SAP) that feed process analysis; ensure mapping to ProcessCentral objects and attributes is consistent and governed. (Aligns with ongoing WBPM guidance; see BPM Handbook.);
Optimize model performance & usability: standardize templates, apply versioning best practices, and configure dashboards/gadgets for fast navigation and clear;
Work with ITS and iGrafx product support on platform tests, lab trials, and incident handling; use the Process Central Lab to prototype changes without affecting production;
Profile
Bachelor or Master degree;
+8 years of IT experience;
Hands-on experience with iGrafx Process Central (repository structure, permissions, versioning, approvals, and dashboard gadget settings);
like diagramming in iGrafx, including lanes/roles, events/gateways, subprocesses, and hierarchical navigation (QuickMap for rapid modeling where appropriate);
Path analysis expertise using Path Stepper to identify “happy path,” exception paths, and variance, and to translate findings into clearly documented recommendations;
Repository governance & documentation: capture object summaries, purposes, instructions, RACI relationships, supporting systems, and custom properties so model content remains self-describing and audit-ready;
Dashboard design & publishing: configure Dashboard gadgets to surface KPIs, context, and navigation; maintain approved versions and change histories;
Strong hands-on experience with relational databases, ETL/ELT, and SAP ERP data extraction/mapping—so process analysis reflects real execution and can be traced to source systems;
Ability to define analysis attributes/KPIs in iGrafx dashboards (e.g., cycle time milestones, handoffs, exception counts) and maintain semantic consistency across repositories;
Optimization & Standards;
Template and versioning best practices: apply WBG standards for templates, approvals, and info-center updates; promote re-use across units;
Performance & usability optimization: organize models to reduce navigation friction; use Path Stepper filters and gadget settings to keep dashboards responsive;
Authoring clear instructions/how-tos attached to objects, including embedded videos or images for onboarding and repeatable model updates;
Fluent in English;

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