Immigration & Relocation Case Manager

Roots Global is a fast-growing relocation and immigration company helping individuals and families move to Europe with clarity, confidence, and end-to-end support. We combine strong legal oversight with operational execution, removing friction from complex processes and delivering a consistently high client experience.

In Portugal, our Legal Ops team runs a high-performance immigration engine that turns signed contracts into submission-ready cases—fast, clean, and compliant.

About the Role

We are looking for a Case Owner who takes pride in speed, precision, and keeping files moving.

You will drive client activation, document collection, and administrative execution. You will work within a structured Legal Ops team, ensuring that by the time a file reaches Legal Review, it is complete, organized, and submission-ready.

What You Will Do

1) Client Activation and Momentum

• Own the period between Contract Signed and Ready-File,...